What if the item you received is Damaged or Defective?
You can send us an email and report the damage. We will then guide you to return the damaged or defective items ,and we will make a new replacement to you. If the case, we fail to replace, we will give you a refund excluded postage. Processing your return usually takes 10 business days from the day we receive the return products.
How To Tracking Shipment Status?
We'll email and Paypal send email to you the Shipment Tracking NO.
Please Tracking after 4 Days after receive Tracking NO.
Malaysia Track Website: http://www.pos.com.my/v1/?c=/v1/TrackTrace/MainTrack.htm (For tracking to Proof the item shipped and leave from Malaysia on the way to your country),
If the Trace Result show “Dispatch To 640005” or “SEND ITEM TO PMK KLIA” Mean That parcel Leave from Malaysia, and Pass the parcel to your Local country Postal Office
When Item arrive your Country, Tracking at your Local POSTAL OFFICE website.
• USA is www.usps.com
• Singapore www.speedpost.com.sg (Tracking NO CPxxxxxxMY)
• Singapore http://www.singpost.com.sg/ra/ra_article_status.asp (Tracking NO RRxxxxxxMY)
• Philippine www.philpost.gov.ph
• Australia www.auspost.com.au
Normally Transit is 7~15days, but If your country Custom hold the Parcel, transit time will be longer, by the way you can call to your country Post Office, let them know the Tracking number
Please Leave a Feedback after Receive the parcel, so we know you're receive the parcel.